Software Installation Specialist, Chicago

Job Title: Software Installation Specialist
Country: United States
State/Province: IL
City: Chicago
Company: Valence Health
Job Category: IT (Information Technology)/Software Development
Keywords: Software Installation Specialist - Chicago, IL, United States Software Installation Specialist - Chicago, IL, United States
Job Type: New Graduate
Job Title: Software Installation Specialist - Chicago, IL, United States
Job Description:
Valence Health provides value-based care solutions for hospitals, health systems and physicians to help them achieve clinical and financial rewards for more effectively managing patient populations. Leveraging 20 years of experience, Valence Health works with clients to design, build and manage customized value-based care models including clinically integrated networks, bundled payments, risk-based contracts, accountable care organizations and provider-sponsored health plans. Providers turn to Valence Health’s integrated set of advisory services, population health technology and managed services to make the volume-to-value transition with a single partner in a practical and flexible way. Valence Health’s more than 900 employees empower 85,000 physicians and 135 hospitals to advance the health of 20 million patients. For more information, visit our website.


Data Acquisition Specialist Position Description:
-Establish data connections with healthcare provider clinics
-Coordination and execution of all aspects of the installation process for Valence data mining software
-Conversion and modification of customer data in SQL
-Training, support and consulting with new customers during the installation process
-Development of detailed company-specific documentation during conversion
-Troubleshoot technical environment issues for problem installations
-Continuously work with application development staff to adjust and expand application functionality
-Actively contribute to automation of internal processes where possible

Qualifications:
-4-year degree in an IT or technical field or equivalent experience
-Experience in remote software installation (e.g.  experience with Citrix, Windows security, FTP, Firewall and network troubleshooting.)
-Intensive customer support
-Ability to work independently with minimal supervision
-Work effectively with customers and internal staff in stressful situations
-Ability to work in a team environment across multiple functional groups
-Ability to explain technical concepts to non-technical users
-Detail oriented
-Strong analytical skills
-Technical writing experience a plus
-Willingness to give extra effort to meet deadlines as needed
-Must have experience creating basic SQL statements and be familiar with relational database design concepts.
-Knowledge of Microsoft Office applications
-Eagerness to expand technical skill set
-Knowledge of healthcare industry a plus
-Knowledge of data mining and/or data warehousing a plus

We are a work hard, play hard company, with a mission to help change healthcare. We are committed to treating our employees well, knowing that they in turn will treat our clients well, and help them provide higher quality, lower cost healthcare. With 900+ employees located in Chicago and three other office locations, Valence Health is a small, but growing company doing big things.

Valence Health is an equal opportunity employer.  We welcome diversity in the workplace.

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