Customer Service, Stone Mountain

Job Title: Customer Service
Country: United States
State/Province: VA
City: Stone Mountain
Company: The Ace Group
Job Category: Accounting
Keywords: Customer Service - Stone Mountain, VA, United States Customer Service - Stone Mountain, VA, United States
Job Type: A
Job Title: Customer Service - Stone Mountain, VA, United States
Job Description:
We are looking for an experienced Customer Service /Account Manager. Please have experience. Must be able to multitask and work in a fast paced environment. This positions is a full-time, contract to permanent hire for the right candidate. Please review job requirements below for consideration.

Duties includes: 

*Consistently striving to exceed customer and client expectations
*Strong Customer Service Skills
*Pleasant and Professional 
*Ability to communicate effectively
*Encouraging customers to register for membership packages and services
* Maintaining an in-depth understanding of all available products and services 
*Reviewing customer applications for enrollment into income-based programs
*Taking on related projects and tasks, as needed 

Qualifications: 

• Proficiency in Microsoft Office Suite
•  0-3 years of experience in sales and/or customer service 
• Working knowledge of CRM programs such as ZenDesk, Salesforce & Zipwire
• Exceptional written and verbal communication skills
• Detail-oriented, organized, and adaptable
 • Analytical and proactive with creative problem-solving skills

Must also have strong communication and problem solving skills, and the ability to handle high stress and multitasking.
Bilingual Spanish a plus


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